Privacy Policy

Last Modified: May 7th, 2025

‍1. Introduction

This Privacy Policy describes how The Ketamine Channel (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through its website https://www.theketaminechannel.com (the “Site”) and related services, including provider directory listings, communications, and online payments.
By accessing or using the Site, users accept the practices described in this policy.

2. Information Collected

A. Information Provided Voluntarily

  • Name, email address, clinic or business information
  • Payment and billing details
  • Information submitted through forms, emails, or inquiries

B. Information Collected Automatically

  • IP address, browser type, device identifiers
  • Pages visited, time spent, and referral source
  • Approximate location data (based on IP address)

Information is collected via cookies and similar technologies.

3. Use of Information

Collected information is used for the following purposes:

  • Managing user accounts and membership access
  • Providing directory listing and related services
  • Processing payments
  • Sending service updates and promotional communications
  • Analyzing website usage and performance
  • Maintaining site security and compliance with applicable laws

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to support essential functionality, analyze traffic, and manage marketing preferences.
Consent for non-essential cookies is managed using a cookie consent tool. A persistent “Preferences” button is available on every page, allowing users to update or withdraw consent at any time.

5. Sharing of Information

Personal information may be shared with third parties only when necessary to operate the Site and deliver services. This includes:

  • Authentication and membership services
  • Email marketing and automation platforms
  • Payment processors
  • Analytics providers
  • Website hosting and infrastructure services

These service providers are contractually obligated to process data securely and only as instructed, in compliance with applicable privacy laws.

6. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements. Unless required otherwise, data is retained for no longer than 24 months following the last user interaction.

7. Data Security

Appropriate technical and organizational safeguards are in place to protect personal data, including secure connections, access controls, and encryption for sensitive transactions. While reasonable efforts are made to protect information, no online system can be guaranteed to be completely secure.

8. Children’s Data

The Site is not intended for individuals under the age of 18. Personal information is not knowingly collected from minors. If such information is discovered, it will be promptly deleted.

9. User Rights

A. California Residents
 Under the California Consumer Privacy Act (CCPA/CPRA), residents have the right to:

  • Know what personal information is collected and how it is used
  • Request deletion of their personal information
  • Opt out of data sharing (The Ketamine Channel does not sell personal information)
    Exercise rights without being subject to discrimination

B. EU/UK Residents
 Under the General Data Protection Regulation (GDPR), residents have the right to:

  • Access, correct, delete, or restrict their personal information
  • Withdraw consent at any time
  • Object to processing or request data portability
  • Lodge a complaint with a supervisory authority

Information may be transferred to and processed in countries outside the EU/UK. When such transfers occur, appropriate safeguards are applied in accordance with applicable data protection laws.

To exercise these rights, contact us at info@theketaminechannel.com.

10. Policy Updates

This policy may be updated periodically to reflect changes in operations or legal requirements. Updates will be reflected in the “Last Updated” date above. Continued use of the Site after changes are posted constitutes acceptance of those changes.

11. Contact

Questions or concerns regarding this policy or personal data practices may be directed to:
Email: info@theketaminechannel.com
Website: https://www.theketaminechannel.com

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